Shipping policy

Shipping Policy

Effective Date: September 1, 2024

Thank you for choosing Sunflower Solar for your solar panel kit needs. Here is our shipping policy to inform you about our shipping practices.

1. Shipping Areas

   We currently ship to the following countries:
   🇫🇷 France
   🇮🇹 Italy
   🇧🇪 Belgium
   🇳🇱 Netherlands
   

2. Shipping Methods

   We offer the following shipping methods:

   • Standard Shipping: Free

   Delivery fees will be calculated at checkout based on the weight and dimensions of your order.

3. Delivery Times

   • Standard Shipping: Generally delivered within 3 to 10 business days.

   Please note that delivery times may vary due to factors such as customs clearance and local delivery conditions.

4. Order Processing

   Orders are typically processed within 3 business days. You will receive a confirmation email with tracking information once your order has been shipped.

5. Shipping Restrictions

   Currently, we only ship to mainland France, Italy, Belgium and the Netherlands.

6. Damaged or Lost Shipments

   If your order is damaged during transit or you do not receive it within the expected delivery time, please contact us at info@sunflower.solar. We will assist you in resolving the issue.

7. Contact Us

   If you have any questions or concerns regarding our shipping policy, please contact us at: info@sunflower.solar